This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rickyjoshart.com, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

Ricky Joshua Art is committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

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THE INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain device information using “cookies” and “log files” which allows us to collect standard internet visitor usage information.

• Cookies - data files that are placed on your device or computer and often include an anonymous unique identifier.

• Log files - track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Order / Personal Information

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly.  For this purpose we will collect contact details including your name and organisation.

We collect information directly from you where you provide us with your personal details.  Where possible, we will inform you what information you are required to provide to us and what information is optional.

 

HOW WE USE YOUR INFORMATION

We use the Order and Personal Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Communicate with you.

• Screen our orders for potential risk or fraud.

• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

 

DISCLOSURE/SHARING OF INFORMATION

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We will work to ensure that they too comply with the privacy requirements as required by the Protection of Personal Information Act.

We may also disclose your information:

• Where we have a duty or a right to disclose in terms of law or industry codes;

• Where we believe it is necessary to protect our rights.

 

INFORMATION SECURITY

We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.

Our security policies and procedures cover:

• Physical security;

• Computer and network security;

• Access to personal information;

• Secure communications;

• Security in contracting out activities or functions;

• Retention and disposal of information;

• Acceptable usage of personal information;

• Governance and regulatory issues;

• Monitoring access and usage of private information;

• Investigating and reacting to security incidents.

When we contract with third parties, we require appropriate security, privacy and confidentiality to ensure that personal information that we remain responsible for, is kept secure.

We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.

 

YOUR RIGHTS

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require.  We will need a copy of your ID document to confirm your identity before providing details of your personal information.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CORRECTION / DELETION OF YOUR INFORMATION

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

 

MINORS

The Site is not intended for individuals under the age of 18.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

HOW TO CONTACT US

If you have any queries about this policy; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website or email richardjoshua.art@gmail.com