Shipping & Returns

Shipping Policy

We use an approved and reputable courier company (SWIFT CARGO) who delivers to most destination around the world. All shipment and courier deliveries are insured in-transit, offering you additional peace of mind. You will be liable for import duties and taxes.

HOW WE SHIP & DELIVER

Flat-packed Artwork
The artwork is bubble-wrapped and packed into a sealed cardboard box. This option offers good protection of your artwork while in-transit.
Artwork rolled in a tube
The artwork is rolled up in a sturdy and protective cardboard tube. This is safe and cost-effective means of packaging.
IMPORTANT: Rolled canvas artworks will need to be re-stretched at your local framer.

WHAT WE WILL NEED

Your physical delivery address
Your telephone number
Your email address - for the couriers to liaise directly with you throughout the shipping process.

Insurance & Return Policy

In the unlikely event that you are not entirely satisfied with your art purchase, we offer you peace of mind with our 10-day Full Money Back Return Policy (for online purchases only).

You could receive a full refund, provided that:

1. YOU NOTIFY US WITH 10 DAYS

You must notify us within 10 (ten) days of receiving the item/s that you wish to return them.

2. THE ITEMS ARE RETURNED UNDAMAGED

The items will then need to be returned to us in good order (undamaged).

3. YOU PAY TRANSPORT COSTS

You are liable for transportation cost of item back to us.

4. REFUND ONLY AFTER ITEM IS RECEIVED & CHECKED

Once we have received and checked the returned item/s and confirmed all is in good order, we will process your refund within 14 days.